Shipping policy
At FUWAWA, we understand how important timely delivery is for your shopping experience. Our commitment goes beyond offering unique products — we aim to make your entire journey smooth and enjoyable, from the moment you place your order to the day it arrives at your doorstep.
Processing Time
- All orders require up to 14 business days for processing before shipment.
- You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery Timeframes
- Malaysia: Estimated delivery within 3–5 business days after dispatch.
Shipping Fees (Malaysia)
- Free Shipping: Orders of RM299 and above qualify for free shipping across Malaysia.
- West Malaysia: RM8 shipping fee for orders below the free shipping threshold.
- East Malaysia: RM16 shipping fee for orders below the free shipping threshold.
Duties and Taxes
- Duties and taxes (if applicable) are calculated at checkout to ensure your package gets you as quickly as possible.
- Duties and taxes are non-refundable once your order has shipped.
Notes
- Delivery times are estimates and may vary depending on courier operations and unforeseen delays.
- We are not responsible for delays caused by customs clearance or courier service disruptions.
If you have any questions regarding shipping, feel free to contact us.